Privacy Policy
Frequently Asked Questions
All Poor Boy's products are guaranteed to be as described. We strive to give the best quality products we are so well known for. In the occasional instance a product is shipped incorrectly, please contact us and we will be happy to correct it. We are only human and mistakes can happen. It is our goal to ship within 24 hours of receiving an order. In the spring when we are really busy, it could take 24-36 hours to ship.
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Ordering InformationPhone: We are pleased to accept phone orders which may be charged to VISA, MasterCard or Discover. Mail: Payment for mail orders can be made by check, money order, Visa, MasterCard or Discover. FAX: Our 24-hour FAX line is always open to take your order at 1-260-463-8383. Faxes give you and us a written record of the order so there is little room for error. |
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Ordering Hours: Our order desk is open from 8:00 AM to 5:00 PM EST Monday through Friday. If we are on the phone with another customer or, in the rare occasion that we must be away from the shop, please be good enough to leave a return phone number or leave your name, address, order and method of payment and we will call you back to confirm. |
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Bad Check Charges: $15.00 handling fee; plus ALL collection expenses. |
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Exchanges: If you purchase any merchandise in our catalog and it is not what you expect you may exchange it within 15 days of our shipping date. All returns must be accompanied by a copy of our invoice. There will be no returns on special order merchandise. Return shipping is at your cost. |
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Prices and Specifications: Merchandise price and specifications subject to change without notice. Description, typographic or photographic errors are subject to correction. |
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| Most items will be shipped via priority mail unless it is less expensive to ship via UPS. Shipping method is at our discretion. | |
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Email us any questions that you may have about our business. Email us at: poorboysbaits@clickanerd.com |
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